Quick Links

Transportation and Road Related Questions:

 Question:  Who do I contact when there’s a tree down?

Answer:  Please contact the dispatch center at 909-387-8063

 Question:  Who do I contact to report a damaged/missing or knocked down street sign?

Answer:  Please contact the dispatch center at 909-387-8063.

 Question:  Who do I contact to report trash dumped along side the road?

Answer:  Please contact the dispatch center at 909-387-8063.

 Question:  Who do I contact to report that a tree is lifting the sidewalk on my street?

Answer:  Please contact the dispatch center at 909-387-8063.

 Question:  Who do I contact to obtain a road cut permit for my driveway?

Answer:  Please contact the Transportation Permits section at 909-387-8046.

 Question:  Who do I contact to find out if there are plans to pave my road?

Answer:  Please contact Transportation Planning at 909-387-8166.

 Question:  Who do I contact to find out if there is a road easement on my property?

Answer: Please contact Transportation Design at 909-387-7938.

 Question:  Who do I contact when I see deceased animals on the road?

Answer:  Please contact the dispatch center at 909-387-8063

 Question:  How do I get my road maintained by the County?

Answer:  Please contact the Transportation Planning at 909-387-8166

Flood Control and Water Related Questions:

 Question:  Who do I contact to report flooding?

Answer:  Please contact the dispatch center at 909-387-8063.

 Question:  Who do I contact to find out if there is a flood control easement on my property?

Answer:  Please contact Flood Control Engineering at 909-387-7962.

 Question:  Who do I contact to report discarded items in the flood control channel?

Answer: Please contact the dispatch center at 909-387-8063.

 Question:  Who do I contact to see prints or drawings of a Flood Control channel by my property?

Answer: Please contact Flood Control Engineering at 909-387-7962.

 Question:  Who do I contact to obtain a hydrology manual?

Answer: Please contact Water Resources at 909-387-8213.

Solid Waste Related Questions:

Question: What is "solid waste"?

Answer: For our purposes, solid waste is discarded material generated from common residential & commercial sources. It does NOT include hazardous, medical, and universal wastes.

Question: What does the Solid Waste Management Division (SWMD) do?

Answer: It manages the solid waste disposal system within San Bernardino County. Specifically it operates six landfills, eight transfer stations and three community collection centers. The Division also manages the solid waste handling franchise program & trash collection permit program for commercial waste haulers in the unincorporated areas of the county.

Question: Where are these county disposal sites located and what hours are they open?

Answer: They are located throughout the county. Site information can be found here: www.sbcounty.gov/dpw/solidwaste/sites.asp

Question: How much does it cost to dispose of solid waste at a county disposal site?

Answer: Disposal fee information can be found at: www.sbcounty.gov/dpw/solidwaste/fees.asp

Question: What materials are not accepted at the disposal site?

Answer: A list of Unacceptable Materials can be found at: www.sbcounty.gov/dpw/solidwaste/default.asp or you can call 800-722-8004 for more information.

Question: Which trash hauler provides service to my area of the county?

Answer: Because of its large geographic size, the county has many franchise areas. For the hauler that provides service to your area please call 909-386-8701 or go to: www.sbcounty.gov/dpw/solidwaste/hauler.asp

Question: What is the cost of trash/recycling service provided by the hauler?

Answer: Cost varies by community and services offered, please contact the franchised hauler providing service to your area. If you have any questions or concerns regarding a franchised hauler, please call 909-386-8701.

Question: How do I get more information regarding SWMD?

Answer: Please go to our Web Site by clicking the Solid Waste Mgmt. link above or call us at: 909-386-8701 or 800-722-8004.

Surveyor Related Questions:

 Question:  Who do I contact when I have questions about property lines?

Answer: Please contact the County Surveyor at 909-387-8149.

 Question:  Who do I contact to obtain copies of Records of Survey, Parcel Maps, or Sub Division Maps?

Answer: Please contact the County Surveyor at 909-387-8149.

 Question:  Who do I contact to research my parcel boundaries?

Answer: Please contact the County Surveyor at 909-387-8149.

Other Questions:

 Question:  Who do I contact to report standing water with mosquitoes or larva?

Answer: Please contact Vector Control at 909-388-4600.

 Question:  Who do I contact to report graffiti?

Answer: Please contact the dispatch center at 909-387-8063.

 Question:  How do I get on the list to receive copies of up coming projects?

Answer: Please contact the Contracts Division at 909-387-7920.